Tuesday, February 12, 2008

Planning Your Web Presence

These days, a website is a must for businesses. With over 8 in 10 businesses using broadband, the Internet has become as useful a resource as any to find information.

Ask yourself how you find information about potential suppliers. Do you use the Yellow Pages, do you look in the newspaper or in trade magazines or do you finds search engines like Google are far quicker and can deliver informaiton that answers all your questions?

The planning of a web presence should never be taken lightly. You are creating a shop window (or even a shop) that is acting as your online ambassador 24 hours a day. If you judge the people you do business by how they appear then people will judge you by your website. This can be truly liberating, however, as the Internet gives even the smallest business the chance to shine. This can only happen, though, if thought is given to the following aspects of your online arm:

Domain Name - The first step in gaining a web presence comes with registering a domain name. Ensure that your name makes it clear what your company is about as this will help your search engine rankings in the long-run.

Hosting - In order to put your site on the Internet, it must be hosted on a web server. There are a myriad of hosting companies offering different services. You need to think whether you're going to stream video or audio from the site, whether the site is built on a database, what scripts the server needs to run (do you just need a contact form or will you need something more elaborate) and how many people will use the site in order to make an informed decision.

Copywriting is an important part of selling online. Our research has shown that clear, well-written copy on the homepage of an e-commerce site increases sales by 40% on average.

Design encompasses a number of subjects from the logo to the look, feel and structure of your site. Be sure to set up your site in a way that emphasises what you do and why you do it better than anyone else. Try to devote seperate pages to different elements of your business as this will help larger portions of your site to be of relevance for those searching for you.

Optimization is a key part of any business's web strategy. Without trumpeting yourself to the general public you are practically invisible. Without favourable search engine rankings you limit your audience to those who already know about the site which is not helpful at all.

Try to find an optimizer that knows the specifics of the UK market and the details of UK searches. Be sure that the firm offers statistical packages showing not only how you are improving in the rankings but how many people are visiting your site as a result of the optimization process.

Marketing - A good design firm should be able to offer marketing services. Marketing can cost as much or as little as you want it to and it can bring massive rewards. Try to include a news page so that your site's content is kept fresh and up-to-date. Include anything that is newsworthy in this section and people will begin to pick up on it.

Advertising - If you are advertising products or a high-value service you may need to consider a pay per click advertising scheme. This can bring you instant traffic and sales. See if your design firm has pay per click services.

Email campaigns - In order to keep your clients and customers up-to-date, an email campaign can be an unobtrusive but highly effective way of increasing sales. Try to run a campaign before every special offer or change in your company's practices. Be sure that your campaign tracks the number of emails that are read, the number that are bounced back & treated as spam and the number of sales made as a result of the email so that you can calculate your return on investment.

If you are thinking of starting a website and would like to approach the issue strategically, please call us on 0116 283 6699 or email info@stjamessystems.com and ask for a free consultation with one of our experts. We offer all of the services outlined above and will be happy to hear from you.

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